Safety and trust

Hanya combines provider review, clear request details, trip communication and reporting tools to help users make informed decisions.

How Hanya helps

Reviewed providers

Provider applications and required documents are reviewed before Driver Mode is enabled.

Clear agreements

Request details, provider offers and the accepted price remain visible during the service.

Communication and progress

Users can follow request status and use the available trip or delivery communication tools.

Ratings and reports

After a service, users can leave a rating, provide private feedback or report a problem.

Hanya’s tools can reduce risk, but no platform can guarantee safety. Contact local emergency services when immediate help is required.